We are delighted to be recognised as one of the official SEE IT SAFELY venues, accredited by the Society of London Theatre and UK Theatre. The logo certifies that theatres are complying with the latest Government and industry COVID-19 guidelines, to ensure the safety of both staff and audiences.

We have also been accredited with the We're Good to Go industry standard from VisitEngland. The logo provides a 'ring of confidence' for businesses, attractions and destinations as well as reassurance to visitors that clear processes are in place and that the business is good to go.

      

Bag and Cloakroom Guidelines: With extra security measures in place in theatres across London and the UK we are unable to store any large left luggage in the theatre – this includes suitcases and 'carry-on' style cases. Small rucksacks, handbags, shopping bags and briefcases will be allowed into the theatre where you may be asked to open them for inspection. If you are attending a performance, any bags larger than a standard handbag or small rucksack (over 40 x 30 x 15cm) must be left in the free cloakroom prior to entering the auditorium. The on-duty team will be happy to indicate where the cloakroom is situated, on the first floor of the Theatre. We hope these measures do not impact on the enjoyment of your visit.

Seating allocation: We are open on a full capacity basis which means every seat in our auditorium will be on sale.

Cleaning: We will continue with our enhanced cleaning throughout the building, in particular disinfecting contact surfaces, toilet facilities and seating. The theatre will be sanitised thoroughly between every performance.

Ventilation: Our air conditioning system is configured so it operates with 100% fresh air circulation in the auditorium.

BEFORE YOU ARRIVE

E-tickets: Please make sure you have downloaded your ticket to your digital device or have a copy printed. E-tickets are available 48 hours before the performance and are available to view in your Cambridge Arts Theatre Account online, under Upcoming Events. At the time of booking you should also receive a booking confirmation email, please keep the email for reference. If there are any problems please contact our Box Office team at [email protected] and a member of the team will get back to you.

WHEN YOU ARRIVE

COVID Passes: We do not require COVID passes or proof of vaccination status.

Arrive in time: Our Front of House and Bar areas will be open 45 minutes before the performance starts. Our Front of House ushers will direct you to the best entrance on arrival. 

Face coverings: Face coverings are no longer required during your visit.

Ticket check: Please have your e-tickets or paper tickets ready to show a member of our Front of House team. E-tickets can be shown either on your digital device or you can have a copy printed.

DURING YOUR VISIT

Please respect other theatregoers: Though social distancing will no longer be compulsory, we ask that you respect the personal space of fellow audience members, our staff and the cast and crew of visiting companies while moving through the building.

We’re here to help: All our staff will be delighted to provide guidance, please ask if you need any assistance, advice or help.

If you have any questions please do get in touch by emailing us at: [email protected].