Our foyer spaces and lift

Access Information

For your visit to Cambridge Arts Theatre

The Arts Theatre aims to care for every customers as an individual, on a one to one basis.

Where we can, we offer reduced priced tickets for customers with disabilities and one companion. Please note: there are no discounts on bottom price seats.

If you would like to purchase tickets or request accessible seating for a performance, including wheelchair spaces, please call the Box Office on 01223 503333 or email: access@cambridgeartstheatre.com.

  • Parking

    There are parking spaces for customers with disabilities in 4 locations near the Theatre: 4 on Peas Hill; 2 in Wheeler Street; 7 on King's Parade and 36 in the Grand Arcade car park.

    If you have mobility requirements, please advise the Box Office when booking tickets so we are able to allocate you the correct space.

    We are happy to book a taxi to take you home: please ask a member of our Front of House staff on your arrival.

  • Moving around the theatre

    Both entrances have level access and doors which can be opened by a push button placed at a suitable height for wheelchair users. There is a lift to all floors, and accessible toilets on each level. The Maynard Bar, Founders' Rooms and the Circle and Stalls Bars are all fully accessible.

    We have eight spaces reserved for wheelchair users in the stalls. When booking tickets, the Box Office staff will ask if the wheelchair has a headrest, to ensure the correct space is allocated.

    Mobility scooters cannot be accommodated inside the building and customers who are unable to access the Theatre by other means must inform the Box Office at the time of booking or upon arrival.

    We have two house wheelchairs which we can provide for all performances.

  • Assisted Performances

    Some of our performances are BSL INTERPRETED. The British Sign Language interpreter will stand to the right of the stage, where they will interpret dialogue, as it is spoken.

    We also programme CAPTIONED PERFORMANCES;words will appear, as they are spoken or whenever a sound is made, on a screen positioned above or to the side of the stage.

    For patrons who are blind or visually-impaired, we can provide large print cast lists on request. Guide dogs are welcome in the auditorium, please inform Box Office at time of booking, so they can allocate the relevant ticket.

    We programme a number of AUDIO DESCRIBED PERFORMANCES throughout the year; the describer will explain what is happening, visually, on stage throughout the performance and this is relayed through a headset. A pre-show touch tour of the set is often available.

    We also offer RELAXED PERFORMANCES, specifically designed to welcome people with an autism spectrum condition, learning disability and sensory or communication disorders, and families with very young children.

  • Seating Plan

    Seating Plan image

  • Hearing enhancement system

    We have a Sennheiser infra-red hearing enhancement system, designed to help deaf and hard of hearing patrons both without hearing aids, and those who have hearing aids with a ‘T’ setting. 

    We are able to provide, free of charge, a limited number of Sennheiser headsets and Sennheiser personal induction loops, which are discreet and easy to use. If you have never used one before, we would strongly recommend arriving at the theatre early so that our Front of House staff can explain how they work. 

  • Assistance Dogs

    Assistance dogs are welcome in all areas of the theatre.

    Please advise the Box Office, when booking your ticket, that you intend to bring your dog so they are able to find the best seats to ensure both you and your dog are comfortable.